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One of the most important responsibilities of IT is that, of managing information, security and confidentiality. Along with its goal to be, sensitive and responsive to the various demands placed on the department’s management. The department was created to determine, to evaluate alternatives, to develop methods, to provide users and management with timely, accurate decision support systems and information. IT provides direction and advice to management and users in the development and integration of information system throughout the hospital by:
- Distributing and upgrading computer hardware needs of the hospital.
- Troubleshooting for both standalone and local area network connected file servers, personal computers, terminals and printers.
- Developing new systems and maintaining existing system according to acceptable hospital standards and policies that support the access of information
- Providing technical and help desk assistance required for the efficient operation of the hospital office automation software installed in administrative support departments
- Collaborating with the executive level in the setup, reconfiguration and maintenance, problem diagnosis and training support of the Hospital Information Systems - Cerner Health care Network Architecture consisting of Laboratory (PathNet), Pharmacy (PharmNet), Patient Management (ProNet), Patient Appointment and Scheduling Systems.
- Maintaining 24-hour operation support of the Hospital Information System by appointing IT staff working on-call 24 hours a day, 7 times a week
Technical Support
Technical Support covers software requirement
analysis, installation, upgrade and help desk support.
Network Administration
Covers the administration and maintenance
of the new or existing centralized and/or decentralized local area network
connection of the hospital and its related personal computers and peripherals
devices.
System Development
Covers the planning, analysis and design, implementation and operation of a modified or new hospital information system.
Hospital Information System (HIS)
HIS Functionalities:
ProNET Management, Patient Management and Patient Scheduling
Laboratory Management, General Laboratory, Microbiology, Anatomic Pathology,
Blood Bank Donor and Blood Bank Transfusion
Pharmacy Management Inventory, Management Clinical Evaluation and Dispensing
System Options Medication Order Entry
MIS HIS Section:
Hospital Information System Management the efficient running of the HNA
application software installed in the different departments, IT assigns
staff to function as coordinator for problem diagnosis and resolution, setup
and reconfiguration and user training. Operation Section secures the system
is running smoothly 24 hours a day, seven days a week, by monitoring and
executing the various tasks and jobs specifically referred in the set system
daily, weekly and monthly operation cycles
Media Services Section
North West Armed Forces Hospitals Program
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